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Privacy Policy

Last Updated: November 2025
Ross Construction, LLC

Ross Construction, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when visiting our website or interacting with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information from you when you:

  • Fill out a contact or inquiry form

  • Subscribe to our newsletter

  • Request project information

  • Respond to a survey

  • Use our website analytics tools

The personal information collected may include:

  • Name

  • Email address

  • Phone number

  • Address

  • Project details or messages

  • Communication preferences (email, phone, etc.)

You may visit our website anonymously; however, certain features may require providing information.

2. Information Collected Automatically

We use industry-standard analytics and tracking tools, including:

  • Google Analytics

  • Google Search Console

  • Google Tag Manager

  • Microsoft Clarity

  • HubSpot CRM & analytics tools

  • Google Ads

  • Meta (Facebook/Instagram) Ads

These tools may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Click behavior

  • Referring URLs

  • General geographic region

  • Cookie and tracking data

This information helps us improve website performance, user experience, and advertising effectiveness.

3. Use of Cookies

Yes. We use cookies and similar technologies to:

  • Analyze website traffic

  • Improve our website and services

  • Track marketing performance

  • Identify returning visitors

  • Personalize website interactions

  • Support advertising and retargeting

Cookie Opt-Out Options

Visitors may opt out of tracking by:

Disabling cookies may affect some website features.

4. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries

  • Provide project-related communication

  • Improve customer service

  • Improve website functionality and user experience

  • Send periodic marketing emails

  • Analyze website and advertising performance

  • Operate and enhance our business operations

We do not send marketing text messages and do not use SMS for promotional communication.

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to outside parties.

We may share information only with:

  • Trusted service providers who assist in operating our website, CRM, email system, analytics tools, and advertising campaigns

  • Professional advisors (such as legal or accounting) when necessary

  • Authorities when required to comply with applicable laws or protect our rights

All service providers are required to keep information confidential.

We may share non-personally identifiable visitor data (aggregate or anonymized) for marketing or analytics purposes.

7. Third-Party Links

Our website may include links to third-party websites. These sites have independent privacy policies, and we have no responsibility or liability for their content or practices. We encourage you to review their privacy policies.

8. Children’s Privacy (COPPA Compliance)

We comply with the Children’s Online Privacy Protection Act (COPPA).

We do not knowingly collect personal information from children under 13 years old.
If we become aware that information has been collected from a child under 13, we will promptly delete it.

9. Data Retention

We retain personal information indefinitely, unless a user requests deletion or unless retention is no longer necessary for business or legal purposes.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal data we hold

  • Request correction or updates

  • Request deletion of your information

  • Opt out of marketing emails (unsubscribe link provided in each email)

  • Restrict or object to certain data uses

  • Opt out of cookies and online tracking

To exercise any rights, contact us at:
info@robertrossconstruction.com

11. Policy Applies to Online Activity Only

This Privacy Policy applies only to information collected through our website, not to information collected offline or through other communication channels.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of any changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to request access or deletion of your information, you may contact us at:

Ross Construction, LLC
226328 Cty Rd S
Marathon, WI 54448
Website: https://robertrossconstruction.com/contact-us
Email: info@robertrossconstruction.com